Is your item eligible for return or exchange under our policy?

• • Items must be returned in brand-new, unworn, and undamaged condition.
  • All original tags and packaging must be intact and attached in the original manner as received.
  • Items must be odor-free. Returns with smoke or other odors will not be accepted or refunded.
  • Returns must be initiated within 30 days of the purchase date (not the received date).
  • Ineligible for return items:
    • Custom items
    • Bits, helmets, and undergarments
    • Supplements, grooming items, and health products (including shampoos, conditioners, hoof treatments/packings)
    • Horse or dog apparel (including saddle pads, blankets, sheets, horse boots.)
    • Items with caps such as fly sprays, tack cleaners, or treats