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Select whether this is a return or exchange. Please note a one time exchange is free for items over $50.00 on regularly priced merchandise (except saddles, boots, or items over 10 lbs.). Direct refunds are returned at customer expense and our original shipping cost (the cost we incurred to ship) is deducted from any refund.
—Please choose an option—RefundExchange
Return or Exchange Reason
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I understand sales items are not eligible for return and this return/exchange request is for regularly priced merchandise. I also certify I am only returning original authentic merchandise sent from theconnectedrider.com that is in new condition, with all original tags and outer packaging still attached. I understand if I return an item that is not received back with 30 days of the date of purchase, or within 10 days of this approval, and/or does not meet the aforementioned criteria it will be disposed of or may be returned at the customer's expense without refund. Customer is responsible for the package until it is received by theconnectedrider.com and we highly recommend items be returned with insurance.
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